Last updated: November 29, 2025
Welcome to ThePrepLab, an educational assessment and test preparation platform operated by Innovista Labs LLP ("Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, platform, and services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our Services.
To access certain features of the Platform, you must create an account. You agree to:
You must be at least 13 years old to use our Services. Users under 18 must have parental or guardian consent. Institutional accounts must be created by authorized representatives.
We offer different account types (Student, Educator, Administrator) with varying access levels and features. Pricing and features are subject to the specific plan chosen.
You may use our Services for lawful educational purposes only. This includes:
You agree not to:
All rights, title, and interest in the Platform, including all Content, features, and functionality, are owned by Innovista Labs LLP and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of any content you create using the Platform (such as custom questions or tests). By using our Services, you grant us a license to use, store, and process this content to provide and improve our Services.
Content generated using our AI features is subject to our standard licensing terms. You may use AI-generated content within the Platform for educational purposes.
Pricing for our Services is available on our pricing page. We reserve the right to modify pricing with advance notice to existing customers.
Subscription fees are billed in advance on a recurring basis (monthly or annually). Payment is due upon invoice receipt unless otherwise agreed.
Refund requests are evaluated on a case-by-case basis. Generally, fees for subscription services are non-refundable, but exceptions may be made at our discretion.
You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. No refunds will be provided for partial periods.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.
THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. INNOVISTA LABS LLP DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee that the Platform will be error-free, secure, or continuously available. We do not warrant the accuracy or completeness of any content or that the Platform will meet your specific requirements.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INNOVISTA LABS LLP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim or INR 10,000, whichever is lower.
You agree to indemnify, defend, and hold harmless Innovista Labs LLP, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
You may terminate your account at any time by contacting us or using the account settings.
We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activities. We may also discontinue the Platform with reasonable notice.
Upon termination, your right to access the Platform will immediately cease. We may delete your data after a reasonable period, subject to our data retention policies and legal obligations.
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Platform. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts in [Your City], India.
We encourage you to contact us first to resolve any disputes informally before initiating legal proceedings.
If you have any questions about these Terms of Service, please contact us:
Company Name: Innovista Labs LLP
Platform: ThePrepLab
Website: https://thepreplab.in
Email: support@thepreplab.in
By using ThePrepLab, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, you must not access or use our Services.